书城外语出国英语一本通
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第61章 回国返程(1)

Section 75 确认机票

Confirming the Reservation

现在一般都没有纸质机票了,所以预订了机票之后,开始前往机场登机之前,最好确认一下机票,了解该次航班的情况等等。

口头应急句

1. Id like to confirm my reservation, please.

我想确认预定的机票。

2. We have you on our records.

我们预定记录里有你的名字。

3. I need to cancel my flight.

我要取消航班。

4. That’s our regular flight to Los Angeles.

这是我们飞往洛杉矶的定期航班。

5. Is there a penalty for changing my plans?

我改变计划要交手续费吗?

6. Can I change my flight schedule?

我可以更改航班吗?

7. Id like to make a change of my travel schedule.

可现在我想改变一下旅行日期。

8. No delays, it will go as planned.

不会延迟,飞机将按计划起飞。

9. May I have the travelers names, please?

请告诉我旅客的姓名。

10.I need to reschedule my flight.

我要更改航班。

11.Do I have to make a recommendation?

你还要再确认吗?

12.May I know your flight number, please?

请问你的航班号是多少?

13.You are flying economy class, is that correct?

您是坐经济舱,对吗?

14.OK, your ticket is in order now.

好的,您的票现在已经完全办妥了。

超经典情景对话链接

经典一

Ticket Center: Reservation Center, Global Airlines. Can I help you?

Nancy: Yes. I'm coming to confirm my ticket.

Ticket Center: May I have your name, please?

Nancy: My name is Nancy. In fact, I have a reservation on Flight No.CA937 on October, 9th for Beijing, leaving London at 7:40 tomorrow. NowI'd like to make a change of my travel schedule. Is it possible to changemy booking to the day after tomorrow.

Ticket Center: Certainly, madam.

Nancy: Do you have a seat available on the same flight the day aftertomorrow?

Ticket Center: Yes, madam. You are reconfirmed on Flight No.CA937 forBeijing, leaving London at 7:40 on October, 11th.

票务中心:全球航空公司订座中心。能帮您吗?

南希:是的,我来电话确认机票。

票务中心:请问您叫什么名字?

南希:我叫南希。我事先已经订了10月9号飞往北京的CA937次航班机票,7:40离开伦敦。可现在我想改变一下旅行日期。能不能将我的订票改到10月11号?

票务中心:当然可以,女士。

南希:那天同次航班有座吗?

票务中心:有,女士,您已重新确认10月11号飞往北京的CA937次航班机票,离开伦敦的时间为7:40。

要点提示:

in fact 实际上;事实上 make a change 变化;做变动

flight number 航班号 date of departure 行期;启程日期

first class 头等舱

经典二

Clerk: Hello. Northwind Airways. May I help you?

John: Yes. I'd like to confirm my reservation.

Clerk: Certainly. What′s your name, flight number and date of departure,please?

John: My name's Sam John and I’m taking flight 644 bound for Beijing onthe 23rd Tuesday morning.

Clerk: Just a moment... I'm sorry. May I have your name again, please?

I'm afraid I can't find your name on the reservation list.

John: Really My surname's John, that's J-O-H-N, first name Sam.

Clerk: I'm really sorry, Mr. John. I still can't find your name on thereservation list.

John: Well, in this case, can I have a new reservation?

Clerk: Yes. You want to go for first class or coach?

John: I prefer a coach. And my phone number is 563890.

Clerk: A seat on flight 644 to Beijing on the 23rd Tuesday morning. Is it allright, sir?

John: Right.

Clerk: OK. We will notify you if there is any change.

John: Thank you.

职员:您好!诺斯威德航空。我能为您做些什么吗?

约翰:是的,我想确认一下机票。

职员:好的。您的名字叫什么?请告诉我航班号码,起飞时间。

约翰:我的名字是萨姆约翰。于23日周二早上飞往北京的644航班。

职员:稍等。抱歉,您的名字是?恐怕在预订名单里,找不到您的名字。

约翰:什么?我们的姓是约翰,字母拼写John,名叫萨姆。

职员:真抱歉,约翰先生。我在预订名单上真找不到您的名字。

约翰:哦,这样的话,我可以预订一张新机票吗?

职员:可以,你要头等舱还是经济舱?

约翰:我想要经济舱。我的电话号码563890。

职员:预订23日周二早上飞往北京的644航班,对吗?

约翰:是的。

职员:好,如果有任何变动的话,我们会通知您。

约翰:谢谢。

词汇补给站

reservation [?rez?'ve??n] n. 保留;预订

confirm [k?n'f?:m] v. 确认;批准

schedule ['?edju?l] n. 时刻表;进度表

departure [d??pɑ:t??(r)] v. 离去;启程

bound [ba?nd] v. 驶往;前往

surname ['s?:ne?m] n. 姓;姓氏

class [klɑ:s] n. 等级;种类

prefer [pr?'f?:(r)] v. 宁愿;更喜欢

seat [si:t] n. 座位

notify ['n??t?fa?] v. 通知;布告

coach [k??t?] n. 车厢

点滴文化情

How to Check Flight Reservations

怎样确认机票预订

预订了机票之后,有必要再次确认所预定的航班的情况,包括起飞时间有无变化等。

1. Check your flight reservations online.

网上确认航班

Visit the website of the airline you are flying. Click onthe tab that says'Reservations'or'Manage my Flight,' orsomething similar. Type in your reservation number or ticketnumber. If you do not have your reservation number, youmight be able to use your flight number and your last name.

Each airline is different.

登陆所乘坐航空公司官网,点开“预订”或“管理我的航班”或其他栏目,输入预订航班的信息、号码。如果没有预订的号码,就输入航班号码以及你的姓。每个航空公司的情况都不一样。

2. Call the airline to check your flight reservation.

打电话至航空公司确认航班

Call the airlines toll-free number found on yourconfirmation page or ticket. If you cannot locate it, checkyour phone book or visit the airlines website and look forthe number on the Contact Us page. Share your reservationnumber with the agent who answers your call. You mayalso need to provide your name, flight number and date ofdeparture. Confirm all your flight details with the agent. Makesure everything matches your own records. The agent mayoffer to email or fax you a copy of your confirmation.

拨打预订单或机票上面显示的航空公司免费电话。如果没有,查找电话簿或登录公司网站,找到联系方式。告诉接线员预订单号码,提供姓名,航班号码,出发日期等。确认其他所有信息。确保所有信息与所预订的一致。职员将给你发送邮件或传真一份确认函。

3. Check your flight reservations on your mobile phone.

用手机确认机票预订

Download an application for your iPhone or Droidsmart phone. Many airlines provide an app, or you can use ageneral travel service. Enter your flight details and wait for aconfirmation.

在你的iPhone 或安卓智能手机上安装相关软件,许多航空公司,都会有这样的机票处理软件,或者登录大众服务软件等。输入预订航班的具体信息等待确认。

Section 76 托运行李

Checking In Luggage

机场托运行李的时候,尽量不要超重,有的航空公司行李超额费用是比较昂贵的,另外贵重、易碎等物品最好放在随身行李里,而不要托运。

口头应急句

1. Check it in to my final destination.

行李托运到终点。

2. These are your baggage checks.

这些是您的行李提单。

3. May I carry this satchel?

我可以带着这个小提包吗?

4. Do you have any baggage to check?

你有没有行李要托运?

5. Youll have to check that item of luggage.

您的这件行李必须托运。

6. I have a baggage to check in.

我有件行李要办托运手续。

7. What are the check-in procedures?

怎么办理行李托运?

8. Youre permitted two carry-on items.

你只能带两件行李。

9. Would you please put all your luggage on the scales?

请您把全部行李放在磅秤上,行吗?

10.Here are the tags for your traveling bags.

这是您的行李标签。

11.Would you please put on the baggage label?

请您把行李贴上标签,好吗?

12.You can carry your hand-baggage on board without charge.

你可以免费带手提行李上飞机。

13.Im sorry, but you have to pay excess baggage charges.

很抱歉,您必须付行李超重的费用。

超经典情景对话链接

经典一

Woman: Should I have my luggage labeled for Beijing here?

Staff: Yes. How many pieces of luggage do you have We'll have a lookthrough them.

Woman: I've got three. Here they are.